Our Founder Charlotte has been working with British Institution -Hunter Boots for 14 months. Advising the business on Instore Excellence across Wholesale and Retail: Which has involved reviewing the customer journey and advising on the retail approach of attract, engage and connect. This has been achieved via an elevated shop in shop programme, improved visual merchandising standards and a considered route to market. Additionally Charlotte has been managing their global retail operations, which has involved directing, leading and working with the Hunter Boots retail portfolio on store management, delivery efficiencies, retail standards, stock control and resource management. In recent months Charlotte has been advising and delivering the store process and protocols linked to the Coronavirus pandemic. To ensure the staff and consumer safety is paramount.